Last Updated: 23-09-2026
We want your Ayurveda Advantage experience to be simple from purchase to delivery.
1.Shipping
Order Processing
Orders are generally processed within 1–2 business days after confirmation.
Orders placed on Sundays or public holidays may be processed on the next business day.
Delivery
Orders are delivered through our authorised logistics partners.
Estimated delivery time is 3–7 business days from the date of dispatch, depending on your location.
Remote or difficult-to-service locations may require additional delivery time.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you place your order.
Order Tracking
Once your order is dispatched, we may provide tracking information through email, SMS, WhatsApp, or another available communication channel.
2. Event Pickup
During designated events, customers may place an order online and choose to collect their products directly from our event store.
Event pickup is available only during the specified 3-day event period and at the designated event location.
Customers must collect their orders within the event pickup period. Orders that are not collected within the specified period may be subject to applicable shipping, return, or refund procedures.
The availability and details of event pickup will be displayed during the ordering process.
3. Delayed or Damaged Orders
If your order arrives damaged, tampered with, or with missing items, please contact us at care@ayurvedaadvantage.com as soon as possible and preferably within 48 hours of delivery.
Please retain the packaging and provide photographs or other relevant information so that we can investigate the issue.
4. Returns
Because our products include consumable wellness products, returns are subject to the conditions below.
Eligible Returns
We accept returns for unused, unopened, and undamaged products within 7 days of delivery.
The product must be returned in its original packaging with all seals intact.
Returns of eligible unopened products may be accepted without requiring the customer to provide a reason, subject to the conditions of this policy.
Damaged or Incorrect Products
If you receive:
please contact us within 48 hours of delivery.
We may request photographs or other evidence to process the complaint.
5. Non-Returnable Products
For hygiene, safety, and product-integrity reasons, opened or used consumable products generally cannot be returned unless the product was defective, damaged, incorrect, or otherwise covered by applicable consumer law.
6. Refunds
Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed through the original payment method, where possible.
For Cash on Delivery (COD) orders, refunds may require additional bank-account or payment details from the customer.
7. Cancellation
Orders may be cancelled within 6 hours of placing the order, subject to our ability to process the cancellation.
After 6 hours, the order cannot be cancelled. If the order has already been dispatched, the customer may follow the applicable return procedure.
8. Contact Us
For questions regarding shipping, returns, refunds, or order-related concerns, please contact:
Ayurveda Advantage
From the House of Baidyanath
Email: care@ayurvedaadvantage.com
Phone: +91 7777070727
